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Privacy Policy

PARRAMATTA SMASH REPAIRS WEBSITE PRIVACY POLICY

Thank you for visiting www.parramattasmashrepairs.com.au, an Authorised Auto Body Repairer located in Parramatta, NSW.

We respect and protect the privacy of our users. This privacy policy tells you how we collect and use information.

The term “Personal Information” in this privacy policy means any information from which your identity is apparent or can be reasonably ascertained. We do not collect Personal Information about you when you visit this online service.

You can use this service without telling us who you are or revealing other Personal Information. If you send us a contact or feedback form you do not need to identify yourself or use your real name.

Personal information

Should you contact us via our www.parramattasmashrepairs.com.au website, we will collect and record all identifying information you submit, such as a name and phone number etc. Your personal details will never be sold or passed on to third party companies other than for legal purposes or requested by the Law for any reason.

Please do not give us other personal or sensitive information.

Other than circumstances such as unlawful activity or serious threats to health and safety, we do not share Personal Information with other companies, agencies or government departments.

How we deal with complaints and requests

You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your Personal Information.

To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or to change your information we have on file.

You can contact us by email, or send your request or complaint to the postal address below. We undertake to respond to all personal information related enquiries within 2 – 3 days.

How we protect your Personal Information

Our website is hosted on a secure server within Australia. To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards.

We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.

Website analytics

To improve your experience on our site, we may use ‘cookies’. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you visit other (external) websites, we advise you to be aware and read their privacy policy.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. We use reports provided by Google Analytics to help us understand website traffic and web page usage by our website visitors.

By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy and for the purposes set out within this privacy policy. You can opt out of Google Analytics if you disable or refuse the cookie notification if and when displayed.

www.parramattasmashrepairs.com.au also uses Facebook and other social media sites. If you choose to “like” or “share” information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other Personal Information.

Contact us

Click here to contact us about your privacy concerns.

Alternatively, you can write to us at:

Parramatta Smash Repairs, 607 Church St,
North Parramatta NSW 2151

LifeTime Guarantee On All Repairs

At Parramatta Smash Repairs, we are proud to declare that all repairs come with a Life Time Guarantee (for the time that you own your vehicle). We are so confident with our expertise and abilities on all repairs that we are pleased to back it up with this guarantee.