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Towing Services

At Parramatta Smash Repairs, our towing services are available 24/7! Our car towing operators are fully trained and licenced professionals who specialise in all accident, salvage, trade, and prestige vehicle towing. 

We are one of the few towing services in Sydney experienced in and equipped for height restricted (as low as 1.9 metres) car park towing and recovery in high rise, underground, apartment buildings and shopping centre undercover car parks. 

If you are looking for a reliable accident recovery service that will care for your vehicle when it is being transported, then we should be your number one choice.

 

For after hours towing assistance call:

Frequently Asked Questions

Our fully trained and licensed auto towing operators will contact you and confirm your pickup location and give you an estimated time of arrival.

Our towing services operate within a 20km radius of Parramatta in Sydney. However, we believe in providing the best car accident recovery services so we recommend requesting special arrangements for our towing outside this area.

Yes, our tow truck can take up to one passenger to accompany your car to its destination, or back to our smash body shop for a full inspection.

Yes, we highly recommend that if your vehicle is not safe to drive after a car accident/ collision it is best to contact us to have it towed. Your car insurance company will cover this in the claim. For more information on car insurances please look at our Car Insurance Services

No, our car towing service’s protocols are engineered to lift your car by its tires so that your car is riding on its own suspensions, and our tow truck’s suspension predominantly absorbs the roads’ bumps.

Yes, our tow trucks are engineered to lift cars with lowered suspension. Our fully trained and licensed auto towing operators are equipped with the skills to handle your car on and off the road.

Check Out These Other Services

Car Insurance Claims

We are backed by a fantastic, highly-talented team of technicians who can handle all smash repair car insurance work flawlessly, no matter how big or small the job is.

Paintless Dent Removal

Our Paintless Dent Removal services will restore your vehicle’s dented area to near perfection without disturbing the original paint finish.

Panel Repairs

Our panel beaters are fully equipped to repair all types of panel damage ranging from small dings or dents down to major structural damage.

  • 5 star review  Very professional service. Provided up-to-date to information regarding repairs and kept to their completion date. The car was repaired to my satisfaction.

    thumb Nick Bisello

    5 star review  It was my third visit to PSR over last 7 years. As usual, I left the place very satisfied with the service. I am planning to return in 6 months for some minor cosmetic work on my car. Best wishes to all staff.

    thumb DarekOcias
  • 5 star review  Great service and very friendly staff. Sam at reception was very polite and easy to speak to. Work was done on time with regular SMS updates. After service support was great and stress free! Definitely recommend their service.

    thumb Anthony Luu

    5 star review  Thank you to the team at Parramatta Smash Repairs for a super easy and seamless process after my car was hit in an accident. They organised everything from a hire car to offering a flexible drop off / pick up time. The update text messages were also really appreciated! Cannot fault the professionalism or friendliness of this team. They are super knowledgeable and treat you like a person, not a number. Thanks for taking care of my VW!

    thumb Martha G
  • 5 star review  The whole experience for me as a customer at Parramatta Smash Repairs was BRILLIANT. I cannot thank Toni and Sam enough for their care and concern for me and my BMW X4 Competition that I absolutely adore. As the accident was NOT my fault, I was not sure of how to proceed with the claim but Toni supported me through the entire process. I also had to get my repair done in a quick period as I needed it back for work and Toni ensured this happened. I would never go anywhere else with my treasured vehicle!! THANK YOU SO MUCH

    thumb Brenda Christie-David

    5 star review  I couldn’t have picked a better place. They don’t forget about the smallest details...I highly recommend them... thank you so much for the great Job 👏

    thumb Vahid Ahmadi
  • 5 star review  Very satisfied with the service and the team, especially with Maddie who is such a gem at front desk who made the experience so easy for me! The team always kept in contact with me throughout and gave necessary updates, which made it easy for me to go about the week and not have to worry. Highly recommend for those who needs quality service and quality parts!

    thumb Jeremy Fuertes

    5 star review  Highly recommend the team at Parramatta Smash Repairs. They're very professional, fully transparent and do absolute top quality work. I would never trust anyone else with my car.

    thumb Kyle Austin
  • 5 star review  Parramatta Smash Repairs were fantastic in the way that they looked after every need. Sam Lahood and his team assessed my car quickly, booked it in for repairs quickly and had it returned to me in just over a week from accident to completion. They even went to the effort of taking care of the hire car for me. The whole repair process was so seamless and easy. I highly recommend their team to look after you next time you need quality service on your repairs.

    thumb Gordon McComiskie

    5 star review  If you’re needing to find a smash repair outlet, it typically means your car is damaged and it’s just something you don’t want to deal with. I’ve used smash repairers close to home but happened to use Parramatta Smash Repairs when my beloved BMW was involved in an incident. Sam and the ladies on the desk are amazing and made the experience far better than I anticipated. I know nothing about cars but Sam explained the process, the timing and my options and did everything he said he’d do to help me, especially living over an hour away. He instilled my absolute trust that I wasn’t being ripped off or lied to which is so important . I have just had to make inquiries and seek Sam’s assistance regarding an incident involving my son and again it’s been resolved professionally and to my satisfaction. I would not use anyone else despite the location from my home.

    thumb Catherine Ruthven
  • 5 star review  I took my Mercedes in for a bonnet realignment. Sam was extremely professional and organised to have the work completed immediately while I waited. The work was completed efficiently and the bonnet was realigned perfectly within 15 minutes. I can highly recommend Sam and the team at Parramatta Smash Repairs!

    thumb George Hanna

    5 star review  Myself and my business Australian Tint Wizard have used Parramatta Smash Repairs for over 30 years personally and professionally. Their customer service is second to none and their work is flawless. I couldn't recommend them more highly to anyone needing their car repaired!

    thumb Jeff Cureton
  • 5 star review  Would highly recommend Parramatta Smash Repairs. Sam and the girls at the front desk were always professional and polite. They took the time to explain every detail as well as offer helpful tips with what I was entitled to from insurance companies (I wasn’t the driver at fault). Really appreciated their expertise and friendliness.

    thumb ITB Sydney South

    5 star review  I highly recommend ! Fix my Mercedes like it’s brand new and the service was amazing friendly team Definitely recommend! Thanks guys

    thumb Ellen Imseih
  • 5 star review  Once I picked up my car, on time as they promised, I realized I had come to the right place! What a good, honest professional team. A highly recommended jewel at Parramatta Thanks

    thumb Osama Sydney

    5 star review  A Fast & Efficient process Driven organisation, great quality service

    thumb George Hicks
  • 5 star review  I recently had a positive experience with Parramatta smash repairs. I highly recommend them. 👍😊

    thumb Mike Raymond

    5 star review  I spoke with Sam from Parramatta Smash Repairs to obtain a quote for minor scratches on my car. He gave me the best price from all the quotes that I have received. The repair was professional done and my car is now good as new!

    thumb Peter Yick
  • 5 star review  There was nothing wrong with my car but Sam from Parra Smash Repairs saw I had a scratch or two on my bonnet when he saw the car at BMW for service. So he got my number and called me and said he may be able to get the scratch out for free. I asked him why would you do that and he replied..just to help and thwn if you have issues in the future you know where to come to fix your car. I thought about it and took my car there the next day as it qas a free service. It too him 15 mins and he brought the bonnet back to brand new.. Fantastic guy if only more people were like that. If you need smash repairs deinately go to Parramatta Smash Repairs for honest service. TOP Place!!!

    thumb David White

    5 star review  Recently had my Audi repaired here. Great customer service and work done. Will be taking my future cars here. Highly recommended.

    thumb L Linsdell

Customer
Testimonials

  • 5 star review  Very professional service. Provided up-to-date to information regarding repairs and kept to their completion date. The car was repaired to my satisfaction.

    thumb Nick Bisello
  • 5 star review  It was my third visit to PSR over last 7 years. As usual, I left the place very satisfied with the service. I am planning to return in 6 months for some minor cosmetic work on my car. Best wishes to all staff.

    thumb DarekOcias
  • 5 star review  Great service and very friendly staff. Sam at reception was very polite and easy to speak to. Work was done on time with regular SMS updates. After service support was great and stress free! Definitely recommend their service.

    thumb Anthony Luu
  • 5 star review  Thank you to the team at Parramatta Smash Repairs for a super easy and seamless process after my car was hit in an accident. They organised everything from a hire car to offering a flexible drop off / pick up time. The update text messages were also really appreciated! Cannot fault the professionalism or friendliness of this team. They are super knowledgeable and treat you like a person, not a number. Thanks for taking care of my VW!

    thumb Martha G
  • 5 star review  The whole experience for me as a customer at Parramatta Smash Repairs was BRILLIANT. I cannot thank Toni and Sam enough for their care and concern for me and my BMW X4 Competition that I absolutely adore. As the accident was NOT my fault, I was not sure of how to proceed with the claim but Toni supported me through the entire process. I also had to get my repair done in a quick period as I needed it back for work and Toni ensured this happened. I would never go anywhere else with my treasured vehicle!! THANK YOU SO MUCH

    thumb Brenda Christie-David
  • 5 star review  I couldn’t have picked a better place. They don’t forget about the smallest details...I highly recommend them... thank you so much for the great Job 👏

    thumb Vahid Ahmadi
  • 5 star review  Very satisfied with the service and the team, especially with Maddie who is such a gem at front desk who made the experience so easy for me! The team always kept in contact with me throughout and gave necessary updates, which made it easy for me to go about the week and not have to worry. Highly recommend for those who needs quality service and quality parts!

    thumb Jeremy Fuertes
  • 5 star review  Highly recommend the team at Parramatta Smash Repairs. They're very professional, fully transparent and do absolute top quality work. I would never trust anyone else with my car.

    thumb Kyle Austin
  • 5 star review  Parramatta Smash Repairs were fantastic in the way that they looked after every need. Sam Lahood and his team assessed my car quickly, booked it in for repairs quickly and had it returned to me in just over a week from accident to completion. They even went to the effort of taking care of the hire car for me. The whole repair process was so seamless and easy. I highly recommend their team to look after you next time you need quality service on your repairs.

    thumb Gordon McComiskie
  • 5 star review  If you’re needing to find a smash repair outlet, it typically means your car is damaged and it’s just something you don’t want to deal with. I’ve used smash repairers close to home but happened to use Parramatta Smash Repairs when my beloved BMW was involved in an incident. Sam and the ladies on the desk are amazing and made the experience far better than I anticipated. I know nothing about cars but Sam explained the process, the timing and my options and did everything he said he’d do to help me, especially living over an hour away. He instilled my absolute trust that I wasn’t being ripped off or lied to which is so important . I have just had to make inquiries and seek Sam’s assistance regarding an incident involving my son and again it’s been resolved professionally and to my satisfaction. I would not use anyone else despite the location from my home.

    thumb Catherine Ruthven

LifeTime Guarantee On All Repairs

At Parramatta Smash Repairs, we are proud to declare that all repairs come with a Life Time Guarantee (for the time that you own your vehicle). We are so confident with our expertise and abilities on all repairs that we are pleased to back it up with this guarantee.

Announcement
Hi there! Parramatta Smash Repairs will continue business as usual during the 2020 festive season, except the public holidays and on the 26th December 2020 & 2nd January 2021.
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