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What is the difference between an auto body shop and other auto repair businesses?

Unless you’re especially into cars and driving (or have had some bad luck with your vehicles!), you probably aren’t especially aware of the difference between an auto repair shop and an auto body shop. When something goes wrong with a vehicle, most people’s first instinct is to search simply for car repair near me without being too concerned about the differences in the services that each offers.

However, an auto repair shop and an auto body shop aren’t exactly the same, so it pays to have some understanding of what sorts of services you can expect from each.

Auto repair shop

An auto repair shop primarily deals with any mechanical or electrical repairs your vehicle needs, either in an emergency or as part of a regular tune up and service, so car repair shop mechanics provide a range of services to keep your vehicle roadworthy and give you peace of mind.

Alternatively, if you have an issue with your car’s performance, are hearing noises from underneath the bonnet, or warning lights are showing on your dashboard, then an auto repair shop should be where you head to.

Likewise, it your car breaks down or can’t be driven safely for some reason, you should search for auto repair near me to find an auto repair shop who can deal with your issue straight away, and then get you back on the road as soon as possible.

What services are provided by an auto repair shop?

No matter the age, cost or type of vehicle you drive, it will need maintenance in order to deliver peak performance and safe driving conditions.

An auto repair shop should be able to provide all of the maintenance services you require, including repairing and replacing components that have deteriorated as a result of wear and tear, changing the oil and brake fluid, etc., as well as dealing with any more drastic mechanical and electrical failures that may have occurred.

Auto body shop

A car body shop more commonly works on damage to the exterior bodywork of a vehicle, and will be equipped with a range of specialist tools and facilities, as well as a trained and skilled team, designed to perform this sort of work.

At Parramatta Smash Repairs, we are fully equipped to carry out all types of panel beating and auto body services. Our customised, specialist workshop is kitted out with spray paint booths, PDR (paintless dent removal) and SMART (small to medium area repair technique) tools, and we can offer a comprehensive range of services to get your vehicle back on the road as soon as possible after an accident.

Our highly qualified and skilled technicians are experienced in undertaking panel beating and auto body services on all makes and models of vehicles, as well as being able to access any parts that are required quickly and easily.

In addition, Parramatta Smash Repairs’ long standing in the industry means that we are experienced in dealing with all major insurers, and can help ensure that making a claim is as straightforward stress-free as possible.

Therefore, whether the damage is caused by an accident with another vehicle or any other reason (such as storm damage, for instance), you should search for body shop near me to find a car body shop that specialises in auto body services, rather than a garage whose main focus is auto repairs.

What services are provided by an auto body shop?

If you’ve been involved in a collision and your vehicle has suffered either major or minor damage to the bodywork, then you need a specialist car body repair shop.

Parramatta Smash Repairs has highly specialised skills and more than 55 years’ experience in the industry, and so we ensure that getting repairs to the body work of any vehicle is as efficient and cost-effective as possible.

As an authorised repairer for Merceds-Benz, BMW, Mini, Lexus and Subaru, we are committed to restoring vehicles in line with manufacturer specifications, and are our fully equipped workshop features a comprehensive array of tools that help us get the job done to the highest standards.

Our licensed technicians utilise a range of sophisticated and innovative equipment and technology, including a designated aluminium repair area, Car-o-liner computerised body alignment systems and in-house computer diagnostic equipment, as well as manufacturer-approved paint systems.

If panels have been dented, paintwork damaged or windows smashed, then you should search for a body shop near me in order to find a garage or workshop that can undertake the sort of repair work your vehicle needs in order to get it back out on the road once more.

You will usually need to come to a specialist in this field like Parramatta Smash Repairs, as most car repair shops are not equipped for this sort of work.

Which One Do You Need?

At Parramatta Smash Repairs, we are specialists in auto body services, and if you search for car repair near me you’ll find that we’re fully equipped to repair any damage to the body of your vehicle, whether its the result of a collision or another form of accident.

However, we also offer an extensive range of services that you would normally expect to find provided by an auto repair shop. This includes mechanical and electrical work, air conditioning repairs, as well as diagnostic services, so we can take care of all your car body repair needs, both inside and out.

As well as repairing exterior paint and body work, we are also an authorised repairer for major makes of vehicles, including Mercedes, Lexus and BMW.

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  • 5 star review  Had the rear bumper of my BMW M135i recently repaired by Parramatta Smash Repairs through an insurance claim. Will definitely recommend them to family and friends. Everyone was extremely professional, polite and courteous. Thankyou Sam for explaining the process of repairing the bumper. Your team is wonderful. ❤

    thumb Punam Pitambar

    5 star review  An extremely satisfied customer here! First time needing a smash repairs shop for my brand new Mini Cooper and I felt completely safe leaving it in the trustworthy hands of Parramatta Smash Repairs. Very helpful and professional business from the time I called up to enquire and book in to when I picked up the car post repairs. My Mini Cooper was ready to be collected within the timeframe I was given (early actually) and I was very happy with the quality repairs performed! The damage (scratches under front grill) are completely gone and the car has been restored back to factory. Look no further for your baby on 4 wheels than Parramatta Smash Repairs. I highly recommend them.

    thumb Jessica Papponetti

    5 star review  Have been to this place few times in past, both good and bad experience. For this time, I got hit by someone else's fault. And went to parramatta smash repair for inspection. Very pleasant experience with Mark, he is very nice and caring guy. so far so good, hope this time will be a good experience all the way. Thank you Mark the technician and Jori the receptionist for the help.

    thumb J Z
  • 5 star review  The team at Parra Smash Repairs went above and beyond on my BMW. Very efficient, professional and remarkable results. Highly recommend for luxury vehicles. Best in Sydney! Thank you!

    thumb Ness LS

    5 star review  Sam and the staff at Parramatta Smash Repairs were very helpful and accomodating to my paint query and were able to help me out straight away. Their friendly nature made you feel immediately at ease and comfortable while waiting for the job to be completed. A thorough explanation of maintenance requirements was given at the completion of the job. I highly recommend them.

    thumb Syl Mar

    5 star review  Fantastic people to deal with. My car is better than new. Thanks heaps.

    thumb Tony Eltakchi
  • 5 star review  These guys are the best at what they do, hands down the best. I’ve had 4 cars repaired (2 were Mercedes) on each occasion the vehicles were repaired back to there original factory finish. Sam and David are both accommodating and professional and cannot speak highly enough of them. Highly recommend this business.

    thumb David Tunstall

    5 star review  Very professional outfit, Parramatta Smash Repairs… The first thing I noticed was how clean their workshop was, plus each tradesperson had their own clean dedicated work area with dedicated storage for parts and tools. This is important as it provides a happy and quality controlled workplace - which means you the customer get a high quality repair. Also of note is the fact they have plenty of room to store your car and repair it… Just take a look at other smash repair companies, with messy and cluttered workshops with your vehicles half repaired and parked out on the road with the windows open! Parramatta Smash Repairs is what you expect a professional outfit to be. And finally the work - our car has a very difficult paint to match and apply; however the team at Parramatta Smash Repairs did such a great job, it looked like it just came out of the factory! I highly recommend Parramatta Smash Repairs.

    thumb CGC - (Custom Garage Cabinets)

    5 star review  Very professional staff especially Jana and Sam, made the experience of repairing a smashed vehicle less traumatic with their excellent service. Highly recommended A+++

    thumb George Daoud
  • 5 star review  Excellent service! Very friendly, helpful and professional staff that made the whole process easy and always kept me up to date with the progress of my car. 10/10 - thank you!

    thumb Jessica L

    5 star review  The team at Parramatta Smash Repairs have provided exceptional service on more than one occasion. Very professional staff, both in the office and in the workshop. Thanks to Sam for all his help. Couldn't be happier with the end result.

    thumb E M

    5 star review  Very professional service. Provided up-to-date to information regarding repairs and kept to their completion date. The car was repaired to my satisfaction.

    thumb Nick Bisello
  • 5 star review  It was my third visit to PSR over last 7 years. As usual, I left the place very satisfied with the service. I am planning to return in 6 months for some minor cosmetic work on my car. Best wishes to all staff.

    thumb DarekOcias

    5 star review  Great service and very friendly staff. Sam at reception was very polite and easy to speak to. Work was done on time with regular SMS updates. After service support was great and stress free! Definitely recommend their service.

    thumb Anthony Luu

    5 star review  Thank you to the team at Parramatta Smash Repairs for a super easy and seamless process after my car was hit in an accident. They organised everything from a hire car to offering a flexible drop off / pick up time. The update text messages were also really appreciated! Cannot fault the professionalism or friendliness of this team. They are super knowledgeable and treat you like a person, not a number. Thanks for taking care of my VW!

    thumb Martha G
  • 5 star review  The whole experience for me as a customer at Parramatta Smash Repairs was BRILLIANT. I cannot thank Toni and Sam enough for their care and concern for me and my BMW X4 Competition that I absolutely adore. As the accident was NOT my fault, I was not sure of how to proceed with the claim but Toni supported me through the entire process. I also had to get my repair done in a quick period as I needed it back for work and Toni ensured this happened. I would never go anywhere else with my treasured vehicle!! THANK YOU SO MUCH

    thumb Brenda Christie-David

    5 star review  I couldn’t have picked a better place. They don’t forget about the smallest details...I highly recommend them... thank you so much for the great Job 👏

    thumb Vahid Ahmadi

    5 star review  Very satisfied with the service and the team, especially with Maddie who is such a gem at front desk who made the experience so easy for me! The team always kept in contact with me throughout and gave necessary updates, which made it easy for me to go about the week and not have to worry. Highly recommend for those who needs quality service and quality parts!

    thumb Jeremy Fuertes
  • 5 star review  Highly recommend the team at Parramatta Smash Repairs. They're very professional, fully transparent and do absolute top quality work. I would never trust anyone else with my car.

    thumb Kyle Austin

    5 star review  Parramatta Smash Repairs were fantastic in the way that they looked after every need. Sam Lahood and his team assessed my car quickly, booked it in for repairs quickly and had it returned to me in just over a week from accident to completion. They even went to the effort of taking care of the hire car for me. The whole repair process was so seamless and easy. I highly recommend their team to look after you next time you need quality service on your repairs.

    thumb Gordon McComiskie

    5 star review  If you’re needing to find a smash repair outlet, it typically means your car is damaged and it’s just something you don’t want to deal with. I’ve used smash repairers close to home but happened to use Parramatta Smash Repairs when my beloved BMW was involved in an incident. Sam and the ladies on the desk are amazing and made the experience far better than I anticipated. I know nothing about cars but Sam explained the process, the timing and my options and did everything he said he’d do to help me, especially living over an hour away. He instilled my absolute trust that I wasn’t being ripped off or lied to which is so important . I have just had to make inquiries and seek Sam’s assistance regarding an incident involving my son and again it’s been resolved professionally and to my satisfaction. I would not use anyone else despite the location from my home.

    thumb Catherine Ruthven
  • 5 star review  I took my Mercedes in for a bonnet realignment. Sam was extremely professional and organised to have the work completed immediately while I waited. The work was completed efficiently and the bonnet was realigned perfectly within 15 minutes. I can highly recommend Sam and the team at Parramatta Smash Repairs!

    thumb George Hanna

    5 star review  Myself and my business Australian Tint Wizard have used Parramatta Smash Repairs for over 30 years personally and professionally. Their customer service is second to none and their work is flawless. I couldn't recommend them more highly to anyone needing their car repaired!

    thumb Jeff Cureton

    5 star review  Would highly recommend Parramatta Smash Repairs. Sam and the girls at the front desk were always professional and polite. They took the time to explain every detail as well as offer helpful tips with what I was entitled to from insurance companies (I wasn’t the driver at fault). Really appreciated their expertise and friendliness.

    thumb ITB Sydney South
  • 5 star review  I highly recommend ! Fix my Mercedes like it’s brand new and the service was amazing friendly team Definitely recommend! Thanks guys

    thumb Ellen Imseih

    5 star review  Once I picked up my car, on time as they promised, I realized I had come to the right place! What a good, honest professional team. A highly recommended jewel at Parramatta Thanks

    thumb Osama Sydney

    5 star review  A Fast & Efficient process Driven organisation, great quality service

    thumb George Hicks
  • 5 star review  Had the rear bumper of my BMW M135i recently repaired by Parramatta Smash Repairs through an insurance claim. Will definitely recommend them to family and friends. Everyone was extremely professional, polite and courteous. Thankyou Sam for explaining the process of repairing the bumper. Your team is wonderful. ❤

    thumb Punam Pitambar
  • 5 star review  An extremely satisfied customer here! First time needing a smash repairs shop for my brand new Mini Cooper and I felt completely safe leaving it in the trustworthy hands of Parramatta Smash Repairs. Very helpful and professional business from the time I called up to enquire and book in to when I picked up the car post repairs. My Mini Cooper was ready to be collected within the timeframe I was given (early actually) and I was very happy with the quality repairs performed! The damage (scratches under front grill) are completely gone and the car has been restored back to factory. Look no further for your baby on 4 wheels than Parramatta Smash Repairs. I highly recommend them.

    thumb Jessica Papponetti
  • 5 star review  Have been to this place few times in past, both good and bad experience. For this time, I got hit by someone else's fault. And went to parramatta smash repair for inspection. Very pleasant experience with Mark, he is very nice and caring guy. so far so good, hope this time will be a good experience all the way. Thank you Mark the technician and Jori the receptionist for the help.

    thumb J Z
  • 5 star review  The team at Parra Smash Repairs went above and beyond on my BMW. Very efficient, professional and remarkable results. Highly recommend for luxury vehicles. Best in Sydney! Thank you!

    thumb Ness LS
  • 5 star review  Sam and the staff at Parramatta Smash Repairs were very helpful and accomodating to my paint query and were able to help me out straight away. Their friendly nature made you feel immediately at ease and comfortable while waiting for the job to be completed. A thorough explanation of maintenance requirements was given at the completion of the job. I highly recommend them.

    thumb Syl Mar
  • 5 star review  Fantastic people to deal with. My car is better than new. Thanks heaps.

    thumb Tony Eltakchi
  • 5 star review  These guys are the best at what they do, hands down the best. I’ve had 4 cars repaired (2 were Mercedes) on each occasion the vehicles were repaired back to there original factory finish. Sam and David are both accommodating and professional and cannot speak highly enough of them. Highly recommend this business.

    thumb David Tunstall
  • 5 star review  Very professional outfit, Parramatta Smash Repairs… The first thing I noticed was how clean their workshop was, plus each tradesperson had their own clean dedicated work area with dedicated storage for parts and tools. This is important as it provides a happy and quality controlled workplace - which means you the customer get a high quality repair. Also of note is the fact they have plenty of room to store your car and repair it… Just take a look at other smash repair companies, with messy and cluttered workshops with your vehicles half repaired and parked out on the road with the windows open! Parramatta Smash Repairs is what you expect a professional outfit to be. And finally the work - our car has a very difficult paint to match and apply; however the team at Parramatta Smash Repairs did such a great job, it looked like it just came out of the factory! I highly recommend Parramatta Smash Repairs.

    thumb CGC - (Custom Garage Cabinets)
  • 5 star review  Very professional staff especially Jana and Sam, made the experience of repairing a smashed vehicle less traumatic with their excellent service. Highly recommended A+++

    thumb George Daoud
  • 5 star review  Excellent service! Very friendly, helpful and professional staff that made the whole process easy and always kept me up to date with the progress of my car. 10/10 - thank you!

    thumb Jessica L

LifeTime Guarantee On All Repairs

At Parramatta Smash Repairs, we are proud to declare that all repairs come with a Life Time Guarantee (for the time that you own your vehicle). We are so confident with our expertise and abilities on all repairs that we are pleased to back it up with this guarantee.

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